Privacy Policy

Last Updated: May 2026

1. Overview

This Privacy Policy explains how BizHouston / Orsa Consulting LLC (“we”, “company”) collects, uses, and protects personal data through the bizhouston.com website. BizHouston is not a law firm.

2. Information We Collect

We may collect the following types of information:

Identity: First name, last name
Contact details: Email address, phone number, WhatsApp number
Message content: Messages sent via contact forms, booking forms, or the AI chatbot
Appointment data: Preferred dates, times, and service type
Geographic data: Country of residence
Technical data: IP address, browser type, page view data (analytics)
AI chatbot messages: Questions and content you submit to the chatbot

3. How We Use Your Information

To provide our consulting services and evaluate your requests
To schedule and confirm consultation appointments
To contact you via email or WhatsApp
To improve site performance and user experience
To prevent spam and misuse
To comply with our legal obligations

4. Important Notice About the AI Chatbot

Our chatbot is for general information purposes only. Do not share passport numbers, SSNs, A-numbers, visa file numbers, banking information, or other sensitive personal details with the chatbot. Such messages may be processed and stored.

5. Third-Party Services

We use the following third-party services, each with their own privacy policies:

Supabase — Database and user data storage
Resend — Transactional email delivery
OpenAI — AI chatbot infrastructure
Google Calendar / Google Meet — Appointment scheduling and video consultations
Google Analytics — Anonymous visitor statistics
Vercel — Website hosting and server infrastructure
Stripe — Payment infrastructure (no payment data processed when payments are inactive)

6. Data Retention

Your personal data is retained for as long as our service relationship continues and/or as required by law. Consultation requests and form data are generally retained for 24 months.

7. Your Rights (CCPA / GDPR / KVKK)

Depending on your location, you may have the following rights:

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to object to processing
California residents: right to opt out of data sale (we do not sell data)

To exercise your rights: info@bizhouston.com

8. Cookies & Analytics

Our site may collect anonymous visitor statistics through tools such as Google Analytics. You can disable cookies through your browser settings.

9. Contact

For questions about this policy: info@bizhouston.com
BizHouston / Orsa Consulting LLC — Houston, Texas, USA